Personal Care Attendant, Homecare Services (PCA)

Job Locations US-NC-Wake Forest
Posted Date 3 weeks ago(3/3/2023 2:34 PM)
Requisition ID
# of Openings
Category (Portal Searching)
Direct Care Support/Clinical/Clinical Management


The Personal Care Attendant provides Activities of Daily Living (ADLs) and Instrumental  Activities of daily living (IADLs) as assigned in an individual’s care plan. Care is  generally provided in the home, however, transportation, errands, and escort services  may also be assigned as designated in an individual’s care plan. 


Walk-in interviews encouraged!

To meet with a team member in person visit our office at:

2014 South Main St Suite 610

Wake Forest, NC 27587


  • Comply with all policies and procedures set out by the Quality Home Staffing /  Community Based Home Care Employee Manual provided at orientation or any additional materials provided during the term of employment. 
  • Position is responsible for providing services as assigned by the RN Field  Supervisor in accordance with the individual’s approved service plan. 
  • The Personal Care Attendant is required to report any deviations in an  individual’s functional or medical condition to the appropriate agency personnel.
  • Services must be provided during the assigned schedule for each individual.
  • Deviations from the assignment including, but not limited to the following must be  reported to the agency. 
  • Deviations from the assigned schedule 
  • Individual declining specific tasks or requesting unassigned tasks o Individual expecting to be unavailable for a shift or multiple shifts. o Hospitalizations, Rehab, or Facility placement. 
  • Incidents, accidents or other events that are not aligned with the  individual’s plan of care. 
  • The Personal Care Assistant, must be able to demonstrate competence with  assigned ADLs and IADLs and perform these tasks in line with the plan of care. o ADLs may include, but are not limited to: 
    • Bathing 
    • Dressing 
    • Mobility 
    • Toileting  
    • Eating
    • IADLs may include but are not limited to: 
    • Cooking 
    • Cleaning 
    • Shopping 
    • Transportation 
    • Escort 
  • Companion or Sitter services, as assigned in the care plan 
  • If additional services are requested, the PCA must notify the RN Field Supervisor  for further instruction. 
  • The PCA may not negotiate additional tasks, service location, or schedule  changes directly with the individual. The office must be notified for any  alterations, failure to do so may result in termination. 
  • Be present for Supervisory Visits to be performed by RN Field Supervisor as  required. 
  • Accurately report time and attendance by branch office.  
  • Time and attendance must be logged in via timesheets, or EVV, as required by  payer or Quality Home Staffing. 
  • Required documenting and reporting as assigned by RN Field Supervisor
  • Immediately report concerns of Abuse, Neglect or Exploitation to the office
  • Cell phones may not be used during assignment, unless approved for EVV  services, as instructed 
    • Report planned absences to the office as soon as possible so the scheduled  outage may be reassigned to another PCA. 
    • Be an advocate for individuals needing other community services or a high level  of care. 
    • Dress appropriately and professionally. 
    • Wear nametag at all times during assignment 
    • For infection control purposes, Personal Protective Equipment must be used  appropriately during assignment.
    • Comply with rules and requirements with specific programs, as assigned
  • Other duties, as assigned. 


  • High school graduate of equivalent 
  • Eighteen (18) years of age or older. 
  • An individual’s criminal history check complying with 6.0 Clinical Coverage Policy  3L.  
  • Do not have a finding on the North Carolina Health Care Registry in accordance  with G.S.131E256 
  • Experience in Home and Community Based Services, preferred.
  • Current Tb Skin Test
  • Punctuality 
  • Desire to help those at home 
  • Professional demeanor and appearance. 
  • Have reliable transportation and proof of current automobile insurance.
  • Can demonstrate competence providing assigned tasks  


All job requirements in the job description provided indicate the minimum level of  knowledge, skills, and/or abilities deemed necessary to perform the job competently.  Job descriptions are an overview of the duties, responsibilities and requirements of the  position. Employees may be required to perform other job-related assignments as  requested.  

I have read and understand the job requirements, responsibilities and expectations set  forth in the job description provided for my position. I attest that I am able to perform the  essential job functions as outlined with or without any reasonable accommodations. 


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